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Navien Full Service — $599 Flat Rate in South Nassau

Navien Full Service — $599 Flat Rate in South Nassau

Your Navien is a great machine. I should know — I’ve personally installed hundreds of them across Long Island.

But tankless and combi units come with one rule that isn’t optional: annual descaling. The water on Long Island carries enough minerals that scale builds up inside that heat exchanger every single year, whether you think about it or not. Skip the flush and you’ll start noticing it — the shower going hot-cold-hot, flow that isn’t what it used to be, a unit that rumbles where it used to hum, error codes that keep coming back. Let it go long enough and you’re looking at a repair bill that costs a lot more than maintenance ever would. Scale damage from skipped maintenance can even affect your warranty coverage.

I’m Louie the Boiler Man — Navien factory-trained and certified. This is the exact service I’d run on my own equipment, at one flat price, everything included. No fluff, no upsell games.

The $599 Full Service — what you get

Full descaling flush of the heat exchanger with manufacturer-approved descaling solution
Inlet water filter and recirculation filter cleaned
Air intake filter and fan inspected and cleaned
Burner assembly inspected and cleaned; flame quality checked
Combustion analysis and gas pressure checked against Navien spec
Condensate trap cleaned and condensate line checked
Venting checked for blockage, sag and proper slope
Error code history read and settings reviewed
Safety devices tested; gas and water connections checked for leaks
A written condition report — and a straight answer about the health of your unit

Works for tankless, combi and boiler units — NPE, NCB, NFC and NFB series.

The flat-rate zone

The $599 price covers the whole job anywhere in our South Nassau home zone: Baldwin, Freeport, Merrick, Oceanside, Rockville Centre, Island Park, Long Beach, Roosevelt, Uniondale and Hempstead.

Live outside those towns? We still come out — we just add a travel charge based on the distance. Call or text 516-377-5200 with your address and we’ll give you the exact number before we book anything.

Signs your Navien is overdue

Hot water temperature swings hot-cold-hot in the shower
Water flow or pressure has dropped from what it used to be
The unit is louder than before — rumbling, kettling, whining
Error codes tied to flow or overheating keep coming back after a reset
It’s been more than 12 months since the last flush — or it’s never had one

If any of that sounds like your house, don’t wait for the unit to lock out on a cold morning. That’s exactly how these things go down.

Why have Louie do it

Anyone can buy a descaling pump online and push vinegar through a heat exchanger. The difference is everything that happens after the flush: combustion has to be verified with an analyzer, gas pressure checked against Navien’s spec, the condensate system actually cleaned, the error history read correctly by someone who knows what those codes mean in the real world. I’m factory-trained on every current Navien model, and I’ve been installing and servicing these units in Nassau, Queens, Brooklyn and the Bronx since 2012. When I close it up, it runs the way Navien designed it to run.

Frequently asked questions

How often does a Navien tankless or combi need descaling on Long Island?

Once a year. Long Island water carries enough minerals that scale builds up inside the heat exchanger every season. Navien’s own manual calls for periodic flushing, and scale-related damage from skipped maintenance can affect warranty coverage.

What does the $599 full service include?

Everything: the descaling flush with manufacturer-approved solution, cleaning of the inlet and recirculation filters, air intake and fan check, burner inspection, combustion analysis, gas pressure check, condensate trap cleaning, venting inspection, error code review, and a written condition report. One flat price.

Which towns are in the $599 flat-rate zone?

Baldwin, Freeport, Merrick, Oceanside, Rockville Centre, Island Park, Long Beach, Roosevelt, Uniondale and Hempstead. Outside those towns we still come — a travel charge is added based on distance. Call and we’ll quote it on the spot.

How long does the service take?

Plan for about 1.5 to 2 hours. The descaling solution needs time to circulate through the heat exchanger properly. Anyone who says they can do it in 30 minutes isn’t really doing it.

My Navien is showing an error code right now. Is that a service or a repair?

Call or text us the code at 516-377-5200. Some codes clear with a proper cleaning and descaling flush — that’s the $599 service. Others point to a component issue, and we’ll quote the repair honestly before touching anything.

Do you install Navien units too?

Yes. Navien tankless, combi and boiler installations are our specialty — factory-trained, hundreds installed across Nassau, Queens, Brooklyn and the Bronx.

WE DON'T LIKE TO BRAG

Read reviews from our satisfied customers.

Esteban I.
Esteban I.
Committed to doing the job well

Excellent professionals, committed to doing the job well. I am satisfied with their work and would recommend their services.
Satisfied Customer
Satisfied Customer
5 Star Company!

Thank you so much for showing up on-time and taking care and fixing my air conditioner! Very efficient company from appointment confirmations to easy bill pay notification. 5 Star Company!!
RoseAnn V.
RoseAnn V.
Very very happy

Wonderful company Great. Service. I would recommend this company to everyone. They did an awesome, amazing job. Very very happy
Daniel G.
Daniel G.
Next time I have an issue, he will be the first I call

Luis and company were absolute lifesavers today. AC died on me and with one quick call, was able to meet him at his office for the vital part I needed. He was nice enough to walk me through the easy ...
Edwin P.
Edwin P.
Looking forward to being a long time customer!

Great first experience!! Technician was knowledgeable & friendly. Took his time checking my system & explained things so that I could understand. Looking forward to being a long time customer!

WE DON'T LIKE TO BRAG

Read reviews from our satisfied customers.

Esteban I.
Esteban I.
Committed to doing the job well

Excellent professionals, committed to doing the job well. I am satisfied with their work and would recommend their services.
Satisfied Customer
Satisfied Customer
5 Star Company!

Thank you so much for showing up on-time and taking care and fixing my air conditioner! Very efficient company from appointment confirmations to easy bill pay notification. 5 Star Company!!
RoseAnn V.
RoseAnn V.
Very very happy

Wonderful company Great. Service. I would recommend this company to everyone. They did an awesome, amazing job. Very very happy
Daniel G.
Daniel G.
Next time I have an issue, he will be the first I call

Luis and company were absolute lifesavers today. AC died on me and with one quick call, was able to meet him at his office for the vital part I needed. He was nice enough to walk me through the easy ...
Edwin P.
Edwin P.
Looking forward to being a long time customer!

Great first experience!! Technician was knowledgeable & friendly. Took his time checking my system & explained things so that I could understand. Looking forward to being a long time customer!

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Ask Us About Our Financing Options

We understand that some projects require additional assistance. Contact us for more information about our options. Assistance is available for new install and repair.

Ask Us About Our Financing Options

We understand that some projects require additional assistance. Contact us for more information about our options. Assistance is available for new install and repair.